Privacy Policy
Privacy Statement
In order to operate efficiently, we collect and use information about people with whom we work. These people may include members of the public, current, past and prospective employees, clients, customers and suppliers. In addition, we may be required by law to collect and use information in order to comply with legal obligations. This personal information must be handled and dealt with properly, kept safe and without its integrity being compromised. This applies however it is collected, recorded and used, and whether it be on paper, in computer records or recorded by any other means.
Data Protection
This is our Privacy Statement. It explains how we use and keep your information safe. We’re committed to keeping your personal information safe and confidential both online and offline.
Contacting us by phone
You can call our customer services team on 02046 037000. To help us improve our service, we might record or monitor phone calls.
Contacting us by email
When you email us, we collect some personal details like your name, address and phone numbers. Email is not 100% secure – so we advise that you keep personal information to a minimum.
Obtaining a copy of your information
If we hold information about you, you can request to be provided with a copy of this and to have any inaccuracies corrected where necessary. To find out more about your information rights visit the website of the Information Commissioner at: www.ico.org.uk
Legal Statement
This Privacy Statement is not designed to form a legally binding contract between us and users of our website or online services. Instead it’s a guide on to our online protection standards – although, of course, we do consider it of utmost importance to abide by the principles stated here.
Customer Responsibility
It is your responsibility to ensure that your computer is virus protected. We accept no responsibility for any loss you may suffer as a result of accessing and downloading information from this site.